Certified Business Prof Certification
Certification  : CBP - Customer Service
Certification Description

The CBP™ Customer Service Certification provides the foundation for quality customer service and focuses on building life-long customer relationships by developing effective customer-care strategies. The CBP™ Customer Service certification module provides guidelines for emerging technologies such as Internet Chat. Additionally, this module uses various hands-on and interactive scenarios to develop the foundation customer care skills needed to provide excellence in service.

Certfication Courses
Course Content  Schedule
CBP Customer Service Schedule Icon