ITIL Certification
Certification  : V3 Service Design
Certification Description

Summary Service design is important for organizations that work according to ITIL. The continued improvement of services with the Service Lifecycle of IT Service Management requires a thorough design process. This module teaches experts, within their roles, the concepts and skills associated with good service design. Target group You are a CIO, CTO, manager, team leader, designer, architect, planner, IT consultant, IT audit manager, IT security manager or ITSM trainer or a member of the supervisory staff. Your role involves daily activities connected to the design of services within the Service Lifecycle. Context With this certificate, you show that you have all of the skills for professionally managing, coordinating and integrating service design into IT Service Management. You know the activities, concepts and principles and know how to apply these and you master the technical and organizational aspects of service design. Prior knowledge The certificate is a follow-on after gaining the ITIL V3 Foundation in Service Management (or V2 in combination with Bridge). You followed your training with an EXIN-accredited trainer.

Certfication Courses
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