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Services

Services


Hands-On-Training

We believe you need to practice what you are learning. Concepts are thoroughly explained and the students complete exercises pertaining to the concepts. Each class uses this model so the flow of information is coherent and leads to a better understanding of the materials. Because class sizes are kept small, each client receives personal attention and assistance as needed.

Each Student:

  • Uses a computer during a class
  • Has a student manual to use during the class
  • Has access to course exercise files for after-class practice (follow the Download Data Files link on our Web site)


Individualized Attention

Instructors are able to quickly determine a clients' level of expertise and problem areas so as to offer more specific explanation and or assistance. Students may also retake a class if they find a need for further clarification.They can attend another class or an Instructor Assisted class. Instructor Assisted classes are self-paced classes where students work from books but an instructor is available if they have questions. We also offer supplementary telephone and email support to further guarantee that every client gets what they need from our classes.


Quality Control

 

TCW strives to be the best and your input is highly valued. Quality checks are done on a regular basis. Course evaluations are distributed to each student to provide immediate feedback. Suggestions made by our clients and instructors are reviewed by management to maintain a high level of customer satisfaction.


Continental Breakfast and Afternoon Snacks

 

Start your day with a little 'brain food'! A continental breakfast is included in the price of your class.We have coffee, tea, hot chocolate, cereals, bagels, snack bars, pop-tarts, fruit and many other choices. Each afternoon you will smell the popcorn popping and know it is break time at TCW!