ITIL

When faced with IT issues, the solutions aren't always laid out for you and neither are business processes. That’s where ITIL comes in. ITIL is the most widely utilized program in IT Service Management. Our experts will stick with you through hands on instruction to fully prepare you for your ITIL certification.
Register

 

For over 30 years employers have relied on The Computer Workshop as a partner for professional staff development. Our classrooms provide an ideal learning environment for group instruction.  Virtual, online and self-paced courses are also available. Contact us for additional information.


The Computer Workshop - Columbus Training Center

The Computer Workshop - Cleveland Training Center

5200 Upper Metro Place, Suite 140 
Dublin, Ohio 43017

6133 Rockside Road

Independence, Ohio 44131

map

 

Course Content  Schedule
ITIL ® Awareness Schedule Icon
ITIL ® Foundation with Case Study Schedule Icon
ITIL ® Intermediate: Continual Service Improvement (CSI) Schedule Icon
ITIL ® Intermediate: Operational Support & Analysis Certificate (OSA) Schedule Icon
ITIL ® Intermediate: Planning, Protection and Optimization (PPO) Schedule Icon
ITIL ® Intermediate: Release, Control and Validation Certificate (RCV) Schedule Icon
ITIL ® Intermediate: Service Design (SD) Schedule Icon
ITIL ® Intermediate: Service Offerings and Agreements (SOA) Schedule Icon
ITIL ® Intermediate: Service Operation (SO) Schedule Icon
ITIL ® Intermediate: Service Strategy (SS) Schedule Icon
ITIL ® Intermediate: Service Transition (ST) Schedule Icon
ITIL ® Managing Across the Lifecycle (MALC) Schedule Icon
ITIL ® Wallstreet Business Simulation Game Schedule Icon