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About The Computer Workshop


Mission

The Computer Workshop, Inc. (TCW) is focused on providing high-quality computer training and services at a reasonable cost. Our dedicated team believes in a "Customer First" approach in educating our clients. We listen to you and work hard to offer training solutions that are designed to help meet your goals and improve productivity. During the delivery of your training, we provide clear and concise instructions and also offer after class support to ensure your success. While attending classes, your comfort and overall experience  is of the utmost importance to us. Our hands-on approach to training means that each student has a personal workstation with up to date programs so they are able to develop the skills discuss during class. We also offer a break-room with a continental breakfast and afternoon snacks.

A customized course content can be created which precisely tailored to your specifications. If you are unable to come to our office we will travel to your location in order to facilitate your training needs.

What we offer:

  • High quality training in software applications, database and network administration, and coding languages
  • Knowledgeable  and professional instructors
  • Instructor led classes, On-line classes, and Supported self-paced learning
  • Customized courses design to your specifications
  • Email and phone support after class
  • An opportunity  to retake the class (free of charge) within a year
  • On-site consultation services
  • State Of The Art classrooms capable of running any and all desktop applications
    • Our classrooms are also available for rent
  • We offer our services at a reasonable cost.
    • Check our weekly specials (Spotlight Classes, Quick Seats and Monthly Specials)

We are dedicated to ensuring you achieve your educational goals, both personal and corporate.

 


History

 

The Computer Workshop, Inc. is a privately held company founded in 1988 by Thelma Tippie. We are one of the oldest training centers in the Columbus area. Our corporate offices are located in Dublin, Ohio but now also have new regional campuses in Cleveland, Circleville, and Atlanta, Georgia. TCW is committed to delivering customer-focused instructor-led classes, instructor-assisted (self-paced) classes, mentoring and tutoring, technology-based training (DVD, Live-On Line, Web, etc.), and professional development seminars. We are continuing to bring the best quality training at a competitive price to a broad audience.

TCW is a prime example of 'The American Dream'.  On April 1, 1988, Thelma Tippie opened a bank account with a mere $50.00.  You might ask, how can you start a business with $50.00?  You buy stationery, business cards, borrow an office with a phone, and use your own computer (a Macintosh) to lay out a business plan with a product you think is in demand, and start calling prospective clients!!!  Now that sounds simple, but it wasn't at all.  A lot of long hours and constant adjustments followed. 1990, T & M Computing was ready to incorporate as a Sub-Chapter S Corporation and became The Computer Workshop, Inc. Thelma was very fortunate in that her two daughters (Terri Williams Davy and Kim McFarland) and son (David Williams) all joined in the venture and have helped the company grow. Over the years, many employees have worked and continue to establish TCW. We have had the pleasure in creating long lasting relationship with many loyal customers, who have also contributed to our success as well.

As we begin the next 25 years, we are forging new partnerships with the Ohio Christian University and The Training Consortium. Through our partnership with the Ohio Christian University, we have established new campuses in Circleville and Atlanta, Georgia. We now offer classes that count towards the completion of several degree programs within the IT realm. Working with The Training Consortium, we can offer classes across the United States as well as in Canada and Mexico.

 



Committment to Training


Hands-On-Training

We believe that you need to practice what you are learning, so concepts are  explained and the students complete exercises pertaining to the concepts. Each class uses this model and each concept leads into the next so the flow of information is coherent and leads to a better understanding of the materials being covered. Because class sizes are kept small each client can receive personal attention and assistance as needed.

Each Student:

  • Uses a computer during a class
  • Has a student manual to use during the class
  • Access to after-class support, via Email and Telephone
  • Has access to course exercise files for after-class practice from our website (follow the Download Data Files link)

 

Individualized Attention

Since we keep class size small, instructors are able to quickly ascertain a clients' level of expertise and problem areas so as to offer more specific explanation and or assistance. Students can also retake a class if they find a need for further clarification. The can choose to sit in another class or come in for an Instructor assisted class. Instructor Assisted classes are self-paced classes where the students work from their books but an instructor is available  if they have questions.  We also offer supplementary telephone and email support to further guarantee that every client gets what they need from our classes.

Quality Control

TCW is always striving to be the best and your input is highly valued. To this end, quality checks are done on a regular basis. Management considers any and all suggestions made by our clients and instructors maintain a high level of customer satisfaction. Course evaluations are given out at the end of each class to provide an opportunity for students to provide immediate feedback. Instructors are also required to complete a course evaluation after the class. Instructor evaluations cover issues such as equipment concerns, proper placement of clients, curriculum, flow of course materials, and any suggestions for course improvement. Evaluations are read and considered to help us maintain our high standards for your satisfaction.

Continental Breakfast and Afternoon Snacks

A continental breakfast is included in the price of your class. We have coffee, tea, hot chocolate, cereals, bagels, snack bars, pop-tarts, fruit and many other choices. Start your day with a little 'brain food'!  Each afternoon you will smell the popcorn popping and you will know it is break time at TCW!