| Course Name |
Hours |
List Price |
Content |
| ACUCM with AUC: Administering Cisco Unified Communications Manager and Unity Connection |
35.00 |
$3,795.00 |
|
Description: Administering Cisco Unified Communications Manager (ACUCM) provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. This course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. The course focuses on Cisco Unified Communications Manager version 8.x. All labs are using CUCM 10.x. The course is geared to individuals that will be using and managing the system and performing administration for Level 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and changes to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization, such as opening new office locations or relocating departments. The course does not cover issues of initial deployment, new cluster deployment or international deployments. Also, the course does not cover issues with the underlying network that involve routers, switches, or Cisco IOS software configuration. This course includes various lab exercises to apply what was learned in each preceding lesson. Labs begin with a newly installed publisher and subscriber. The only element that is preconfigured is two MGCP gateways, for the headquarters (HQ) and branch (BR), and an intercluster trunk pointing to the neighbors pod. Therefore, the student will become familiar with all the various concepts through configuration of the elements in the lab environment. Administering Cisco Unity Connection (AUC) describes Cisco Unity Connection administration features, options, and configuration settings as they apply to the administrator. The course presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using the Cisco Unity Connection system. Students that require skills beyond administration where engineering, integration, and networking skills are required should consider the Implementing Cisco Unity Connection (IUC) course.
# of Days:
Setting:
|
| ACUCM: Administering Cisco Unified Communications Manager |
21.00 |
$2,695.00 |
|
Description: ACUCM provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. The course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. The course focuses on Cisco Unified Communications Manager version 8.x.
The course is geared to individuals that will be using and managing the system and performing administration for Level 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and changes to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization, such as opening new office locations or relocating departments. The course does not cover issues of initial deployment, new cluster deployment or international deployments. Also, the course does not cover issues with the underlying network that involve routers, switches, or Cisco IOS software configuration.
This course includes various lab exercises to apply what was learned in each preceding lesson. Labs begin with a newly installed publisher and subscriber. The only element that is preconfigured is two MGCP gateways, for the headquarters (HQ) and branch (BR), and an intercluster trunk pointing to the neighbors pod. Therefore, the student will become familiar with all the various concepts through configuration of the elements in the lab environment.
# of Days:
Setting:
|
| Administering CISCO Unified Communications Manager |
21.00 |
$2,750.00 |
|
Description: This course focuses on providing the skills and knowledge necessary to install, operate, and troubleshoot a
small to medium-size branch office Enterprise network, including configuring several switches and routers,
connecting to a WAN and implementing network security. This course is designed as a preparation for those
taking the Cisco CCNA Intro Exam 640-802.
# of Days:
Setting:
|
| Administering Cisco Unified Contact Center Enterprise, Part 1 (AUCCE1) |
35.00 |
$4,195.00 |
|
Description: AUCCE Part 1 course gives the learner an understanding of the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This CCNA online training course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution. This online IT training course also serves as a good stepping-stone for the corresponding Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE Part 2) course, and should be considered as a prerequisite before taking Part 2. The overall goal of this online Cisco IT class is to build an effective administrator of the solution by exposing the technical requirements of the solution and utilizing the solution tools for effective operation. The learner will be exposed to CCE (ICM) and VXML scripting in this course to ensure basic competence with the solution. Learn more about our Cisco AUCCE courses offered at NterOne below.
# of Days:
Setting:
|
| Administering Cisco Unified Contact Center Enterprise, Part 2 (AUCCE2) |
35.00 |
$4,195.00 |
|
Description: Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) is an Advanced 5-day instructor-led course for system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This Cisco UCCE course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment.
# of Days:
Setting:
|
| ARCH: Designing Cisco Network Service Architectures v3.0 |
35.00 |
$3,195.00 |
|
Description: Designing Cisco Network Service Architecture (ARCH) v3.0 is 5-day training program where the student will learn the conceptual, intermediate, and detailed design of a network infrastructure that supports desired network solutions over intelligent network services in order to achieve effective performance, scalability, and availability. This is an advanced course designed for CCNA and CCDA certified personnel, or those with equivalent experience in routing and switching Cisco networks. You will learn how to apply Cisco network solution models and recommended design practices, to provide viable and stable enterprise internetworking solutions.
Additionally, you will learn the concepts that are necessary to design converged enterprise networks. You will also cover enterprise campus, data center, e-commerce, IP addressing and routing, security solutions, VPNs, IP multicast, and security in a borderless cloud environment.
# of Days:
Setting:
|
| CAPPS: Implementing Cisco Collaboration Applications v1.0 |
35.00 |
$3,695.00 |
|
Description: Integrating Cisco Unified Communications Applications (CAPPS) v1.0 is a 5-day training program that prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.
# of Days:
Setting:
|
| CAPPS: Integrating Cisco Unified Communications Applications v9.0 |
35.00 |
$3,395.00 |
|
Description: Integrating Cisco Unified Communications Applications (CAPPS) v8.0 teaches learners the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager.
# of Days:
Setting:
|
| CIPT1: Implementing Cisco Unified Communications Manager, Part 1 v9.0 |
35.00 |
$3,395.00 |
|
Description: This hands-on course prepares you for configuring a Cisco Unified Communications Manager (CUCM) solution in a multisite environment.
Focusing primarily on CUCM v8.x/9.x, you will learn basic administrative tasks, such as configuring users and associating them with phones, as well as more advanced topics, such as dial plan design and configuration, unified mobility, Media Gateway Control Protocol (MGCP), H.323 gateways, and media resources.
With the increasing importance of globalization in the business world, this course instructs you in how to build dial plans to place on-net and off-net phone calls in North American and European sites. Additionally, youll learn how to globalize your dial plan using E.164 addressing and how to implement routing and calling privileges based on location.
# of Days:
Setting:
|
| CISCO: AUCCE-1, Administering Unified Contact Center Enterprise with CVP, Part 1 |
35.00 |
$4,195.00 |
|
Description: Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE Part 1) is a 5 day instructor-led course intended for system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment.
AUCCE Part 1 course gives the learner an understanding of the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This CCNA online training course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution. This online IT training course also serves as a good stepping-stone for the corresponding Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE Part 2) course, and should be considered as a prerequisite before taking Part 2. The overall goal of this online Cisco IT class is to build an effective administrator of the solution by exposing the technical requirements of the solution and utilizing the solution tools for effective operation. The learner will be exposed to CCE (ICM) and VXML scripting in this course to ensure basic competence with the solution. Learn more about our Cisco AUCCE courses offered at NterOne below.
# of Days:
Setting:
|
| CISCO: AUCCE-2, Administering Unified Contact Center Enterprise with CVP, Part 2 |
35.00 |
$4,195.00 |
|
Description: Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) is an Advanced 5-day instructor-led course for system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This Cisco UCCE course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment.
This course is intended for those performing advanced administration of the solution, or who may be responsible for Level 2-3 support of the solution. The AUCCE Part 1 course or equivalent prior experience is a prerequisite for attending this course. The overall goal of this online Cisco IT class is to develop advanced administration of the solution by a deeper exposure into the technical operational requirements and the tools used to configure and ensure functionality. Learn more about Administering Cisco Unified Contact Center Enterprise Part 2 by NterOne below.
# of Days:
Setting:
|
| Implementing and Administering Cisco Solutions (CCNA) |
56.00 |
$4,295.00 |
|
Description: This class includes lecture sections and some self-study sections. In instructor-led classes, lectures are delivered in real-time, either in person or via video conferencing. In e-learning classes, the lectures are on recorded videos. Lecture: Exploring the Functions of Networking Introducing the Host-to-Host Communications Model Operating Cisco IOS Software Introducing LANs Exploring the TCP/IP Link Layer Starting a Switch Introducing the TCP/IP Internet Layer, IPv4 Addressing, and Subnets Explaining the TCP/IP Transport Layer and Application Layer Exploring the Functions of Routing Configuring a Cisco Router Exploring the Packet Delivery Process Troubleshooting a Simple Network Introducing Basic IPv6 Configuring Static Routing Implementing VLANs and Trunks Routing Between VLANs Introducing OSPF Building Redundant Switched Topologies Improving Redundant Switched Topologies with EtherChannel Exploring Layer 3 Redundancy Introducing WAN Technologies Explaining Basics of ACL Enabling Internet Connectivity Introducing QoS Explaining Wireless Fundamentals Introducing Architectures and Virtualization Explaining the Evolution of Intelligent Networks Introducing System Monitoring Managing Cisco Devices Examining the Security Threat Landscape Securing Administrative Access Implementing Device Hardening Implementing Threat Defense Technologies Topics in bold are exclusive ILT content from SLI Lab Outline Get Started with Cisco Command-Line Interface (CLI) Observe How a Switch Operates Perform Basic Switch Configuration Implement the Initial Switch Configuration Inspect TCP/IP Applications Configure an Interface on a Cisco Router Configure and Verify Layer 2 Discovery Protocols Implement an Initial Router Configuration Configure Default Gateway Explore Packet Forwarding Troubleshoot Switch Media and Port Issues Troubleshoot Port Duplex Issues Configure Basic IPv6 Connectivity Configure and Verify IPv4 Static Routes Configure IPv6 Static Routes Implement IPv4 Static Routing Implement IPv6 Static Routing Configure VLAN and Trunk Troubleshoot VLANs and Trunk Configure a Router on a Stick Implement Multiple VLANs and Basic Routing Between the VLANs Configure and Verify Single-Area OSPF Configure and Verify EtherChannel Improve Redundant Switched Topologies with EtherChannel Configure and Verify IPv4 ACLs Implement Numbered and Named IPv4 ACLs Configure a Provider-Assigned IPv4 Address Configure Static NAT Configure Dynamic NAT and Port Address Translation (PAT) Implement PAT Log into the WLC Monitor the WLC Configure a Dynamic (VLAN) Interface Configure a DHCP Scope Configure a WLAN Define a Remote Access Dial-In User Service (RADIUS) Server Explore Management Options Explore the Cisco DNA? Center Configure and Verify NTP Configure System Message Logging Create the Cisco IOS Image Backup Upgrade Cisco IOS Image Configure WLAN Using Wi-Fi Protected Access 2 (WPA2)
Pre-shared Key (PSK) Using the GUI Secure Console and Remote Access Enable and Limit Remote Access Connectivity Secure Device Administrative Access Configure and Verify Port Security Implement Device Hardening.
# of Days:
Setting:
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