| Course Name |
Hours |
CEUs |
Content |
| 10982 - Supporting and Troubleshooting Windows 10 |
35.00 |
3.50 |
|
Description: IT Professionals taking Exam 70-697 would benefit from this course. After completing this course, students will be able to:
Describe the processes involved in planning and using a troubleshooting methodology for Windows 10.
Troubleshoot startup issues and operating system services on a Windows 10 PC.
Resolve issues related to hardware devices and device drivers.
Troubleshoot Windows 10 PCs remotely.
Troubleshoot issues related to network connectivity.
Troubleshoot client configuration failures and GPO application issues.
Troubleshoot issues related to user settings.
Troubleshoot remote connectivity issues.
Resolve issues related to accessing resources from computers that are domain-joined.
Resolve issues related to accessing resources from computers that are not domain-joined.
Troubleshoot issues related to application installation and operation.
Recover a PC running Windows 10.
# of Days:
Setting:
|
| 20694 - Virtualizing Enterprise Desktops and Apps |
35.00 |
3.50 |
|
Description: This five-day, hands-on training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.
# of Days:
Setting:
|
| 40368 - Mobility Devices Fundamentals: MTA Exam 98-368 |
21.00 |
2.10 |
|
Description: This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-368, and build an understanding of these topics: Device configurations, data access and management, device security, cloud services, and enterprise mobility.
After completing this course, you will be able to:
- Understand device configurations
- Understand data access and management
- Understand device security
- Understand cloud services
- Understand enterprise mobility
# of Days:
Setting:
|
| MD-100: Windows 10 Track |
35.00 |
3.50 |
|
Description: In this course, students will learn how to support the installation, configuration tasks associated with Windows 10. Students will develop skills that include learning how to install and customize Windows 10 operating systems. Students will also learn about the new Windows servicing model and methods for keeping Windows up to date. The course will conclude with common post-installation tasks.
# of Days:
Setting:
|
| MD-101: Managing Modern Desktops |
35.00 |
3.50 |
|
Description: In this course, youll learn to plan and implement an operating system deployment strategy. This course will help you understand the various methods available, the scenarios theyre suited for, as well as how to deploy Windows using modern methods. This course will also cover planning and implementing an update strategy for Windows. You will be introduced to key components of modern management and co-management strategies. Youll examine what it takes to incorporate Microsoft Intune into your organization and how to use it to manage modern desktops and devices. Youll also learn about methods for deployment and management of apps and browser-based applications. You will also be introduced to the key concepts of security in modern management. This course covers authentication, identities, and access, as well as about how to protect these categories. The student will be introduced to Azure Active Directory and learn how to use Microsoft Intune to protect devices and data with compliance policies. Finally, this course will cover key capabilities of Azure Information Protection and Windows Defender Advanced Threat Protection and how to implement these capabilities.
# of Days:
Setting:
|
| Windows 10 Level 1 |
7.00 |
0.70 |
|
Description: Whether youre new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 10 interface. This course will help you to define what a PC is, and familiarize you with the Windows 10 user interface and its basic capabilities. In this course, you will explore Windows 10 and learn how to create documents, send e-mail, browse the Internet, and share information between applications and with other users.
# of Days:
Setting:
|