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Windows Desktop Courses

The Computer Workshop offers desktop and network administrators the best instructor led experience. These courses will teach how to manage, monitor, support, and troubleshoot various Windows-based desktop solutions including Windows 7, Windows 8, and Microsoft virtual desktop technology. See the list of classes below for detail.
Course Name Hours CEUs Content
10982 - Supporting and Troubleshooting Windows 10 35.00 3.50
Description: IT Professionals taking Exam 70-697 would benefit from this course. After completing this course, students will be able to: Describe the processes involved in planning and using a troubleshooting methodology for Windows 10. Troubleshoot startup issues and operating system services on a Windows 10 PC. Resolve issues related to hardware devices and device drivers. Troubleshoot Windows 10 PCs remotely. Troubleshoot issues related to network connectivity. Troubleshoot client configuration failures and GPO application issues. Troubleshoot issues related to user settings. Troubleshoot remote connectivity issues. Resolve issues related to accessing resources from computers that are domain-joined. Resolve issues related to accessing resources from computers that are not domain-joined. Troubleshoot issues related to application installation and operation. Recover a PC running Windows 10.

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20694 - Virtualizing Enterprise Desktops and Apps 35.00 3.50
40368 - Mobility Devices Fundamentals 21.00 2.10
MD-100: Windows 10 Track 35.00 3.50
MD-101: Managing Modern Desktops 35.00 3.50
Windows 10 Level 1 7.00 0.70