| Course Name |
Hours |
List Price |
Content |
| Salesforce Platform App Builder (SP-DEX403) |
35.00 |
$4,500.00 |
|
Description: In this course you will cover the foundation of designing, building and deploying custom applications using the declarative customization capabilities of the Lightning Platform and to help students prepare for the Salesforce Certified Platform App Builder exam. This class is an alternative to the Declarative Development for Platform App Builders in Lightning Experience (DEX403) class offered by Salesforce.
# of Days:
Setting:
|
| Essentials for New Lightning Experience Administrators Extended (ADX201E) |
70.00 |
$4,500.00 |
|
Description: In this course, you will work firsthand to configure and customize a Salesforce org. In this 10-day extended delivery class designed for new admins, our experts guide you through the important tasks and features that Salesforce Administrators encounter daily. Learn about Salesforces architecture, how to manage users, and how to keep your org secure. Dive into best practices surrounding customization, set up automations to improve efficiency, and create reports and dashboards for data analysis.
|
| Introduction to Salesforce for Service (SPCS-101) |
5.00 |
$600.00 |
|
Description: This class is delivered by a live instructor and is specifically designed to teach customer service and call center personnel the basics of Salesforce. The instructor will focus on the key features a call center employee can use to immediately become effective with Salesforce.
A student in this class will learn how to work with accounts, contacts, cases, solutions and activities. In addition, the instructor will show students how to how to use and create list views and reports to effectively filter information.
Each student will be given a practice learning environment to participate in hands-on exercises during the class. The student will be able to use that learning environment indefinitely after the class without any additional fee.
|
| Salesforce Force.com for Technology Leaders |
28.00 |
$2,400.00 |
|
Description: This class is designed for technology managers, business analysts, software architects and technology leaders who are responsible for the success of a Salesforce or Force.com implementation. A student in this class will be exposed to a broad range of topics at the appropriate level of detail for a technology leader. Upon completion of the class, a technology leader will be able to effectively coach their team on the appropriate use of the technology. The class will be taught by a senior instructor with real-world consulting and implementation experience who will lecture and facilitate discussions about the appropriate use of the technologies introduced.
The topics in covered will include but are not limited to:
Salesforce Force.com Architecture; Model, View, Controller
Software Development Lifecycle, Project Management Strategies and Success Metrics
System Security Best Practices
Salesforce Automation / Sales Cloud
Customer Service Automation / Service Cloud
Marketing Automation / Marketing Cloud
Development capabilities of the Force.com Platform (Declarative, Apex Visual Force) and recommended uses of the platform
Chatter
Integration
Analytics (Reports Dashboards)
Deployment Change Management
|