| Course Name |
Hours |
List Price |
Content |
| Advanced Facilitation Skills |
7.00 |
$399.00 |
|
Description: When we picture a facilitator, we probably imagine someone talking in front of a group. While this is part of the role, facilitation is so much more. Leading a meeting is as much an art as an indispensable strategic tool which transforms simple discussions into dynamic, results-oriented sessions. In part 1, we established purpose for our meetings and set the stage for the best possible outcomes. Here, in part 2, we ensure that purpose comes to life through your role as a skilled facilitator. Master the flow of conversation, provide a space for every voice, and unlock the hidden dynamics of your small group, panel, and more. Facilitation is more than steering a meeting; we elevate conversation into thoughtful and meaningful collaboration.
# of Days:
Setting:
|
| Business Communications |
7.00 |
$399.00 |
|
Description: To be successful in the workplace, you must be able to effectively communicate and cooperate with coworkers and external people. The typical students of this course will be business professionals who want to enhance their communication skills to interact more effectively with superiors, colleagues, team members, customers, and vendors, and ultimately improve their overall job performance.
In this course, you will use a variety of methods to communicate effectively with people in many different roles in an organization.
You will:
Interact productively with others in the workplace on a day-to-day basis.
Build positive relationships with diverse individuals.
Consider organizational communication systems.
Communicate with peers.
Communicate with supervisors.
Communicate with external people.
Communicate during conflict and change.
# of Days:
Setting:
|
| Change Management and Leading Change |
7.00 |
$299.00 |
|
Description: Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and your participants will gain some valuable skills through this workshop.
The Change Management workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.
# of Days:
Setting:
|
| Communication Strategies |
7.00 |
$399.00 |
|
Description: For the better part of every day, we are communicating to and with others. Whether its the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.
The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.
Workshop Objectives:
Understand what communication is
Identify ways that communication can happen
Identify barriers to communication and how to overcome them
Develop their non-verbal and paraverbal communication skills
Use the STAR method to speak on the spot
Listen actively and effectively
Ask good questions
Use appreciative inquiry as a communication tool
Adeptly converse and network with others
Identify and mitigate precipitating factors
Establish common ground with others
Use I messages
# of Days:
Setting:
|
| Dealing with Conflict and Difficult People |
7.00 |
$450.00 |
|
Description: Conflict at work is inevitable. How do you handle yourself during conflict with difficult people and situations? Do you utilize effective strategies and skills during conflict or do you just react?
Conflict and difficult people exist at work as in all facets of life. Since you cant prevent conflict, the most important thing is to learn how to manage conflict in productive ways. There are several strategies for coping with conflict and difficult people --knowing when and how to use these techniques can make you a more effective business professional and reduce the stress in your life.
In this class, you will learn the cycle of conflict and the role we play in that cycle. You will learn about different types of conflict and how to work effectively to manage those scenarios. You will utilize different communication modalities to increase your chances of turning a conflict or stressful situation into a dialogue of cooperation. You will understand the ten different types of people and what motivates them. Once you understand what motivates them, you can be more effective in facilitating tough situations and people so you can get work done without hassle and stress.
# of Days:
Setting:
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| Diversity: Generational Gap |
7.00 |
$429.00 |
|
Description: Seeking the familiar is human. It is comfortable and reassuring. However, unilaterally rejecting the unfamiliar-- the different-- hobbles ourselves and society in devastating ways. Differences are a source of strength. They provide us a window into circumstances and situations that we could never hope to fathom on our own. We gain a perspective that otherwise would be invisible and unattainable.
Yet, one of the most human differences still divides us: age.
Aging and being amongst those from multiple generations is both natural and necessary. Those who came before have experiences to share. Those experiences unlock unseen paths. While those who are new may ask the questions no one else thought to ask. Blending the two are the keys to success as well as personal and communal growth.
How do we come to understand each generation, the perspectives they bring and how to synergize these walks of life? Its time to traverse the Generational Gap.
# of Days:
Setting:
|
| Emotional Intelligence |
7.00 |
$450.00 |
|
Description: Emotional intelligence describes the ability to understand ones own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop your participants will gain a better understanding of self-management and self-awareness. This in turn will give them better insight and control over their actions and emotions. With a greater understanding of emotions your participants will experience a positive impact on their professional and personal lives.
# of Days:
Setting:
|
| Facilitation Basics |
14.00 |
$399.00 |
|
Description: In this course, you will cover the basic tools you need to initiate and manage meetings. Students will learn planning and leading techniques that will give them the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression. Through this course, students will learn the needed skills in planning and implementing a successful meeting. This course will explore how to reduce waste and make meetings more efficient.
# of Days:
Setting:
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| Influencing Up |
4.00 |
$379.00 |
|
Description:
Learn to overcome your difficulties with a boss who is uninterested in your concerns, or resistant to giving needed support. Or discover how to win the cooperation of senior managers who are hard to reach, and hard to sell on your ideas, products, or services. In their classic book, Influence Without Authority, Allan Cohen and David Bradford provided a universal model of how to influence someone you dont control. Influencing Up applies those ideas to problematic bosses and other powerful people, with sophisticated tactics for building partnerships with them. If youre afraid of retaliation or just unclear as to how to change a senior persons behavior, dont stay paralyzed. Influencing Up gives you the tools to bridge the power gap. Offers practical advice about how to turn your relationship with your boss into a partnership in which both parties benefit Explains what powerful people care about Shows how to overcome power gaps by developing more partner-like relationships
# of Days:
Setting:
|
| Interpersonal Skills |
7.00 |
$275.00 |
|
Description: The Interpersonal Skills course will help participants improve job and professional productivity by focusing on working with others whether in a one-on-one or group setting. Key topics include: improving your people skills, handling conflict successfully, thinking on your feet, and empowering yourself effectively. Participants will learn successful techniques that will help advance personal career goals.
# of Days:
Setting:
|
| Managing Conflict |
7.00 |
$399.00 |
|
Description: An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace.
# of Days:
Setting:
|
| Presentation Skills |
7.00 |
$399.00 |
|
Description: Many studies have found that public speaking is the number one fear amongst most people, outranking flying, snakes, insects, and even death. Ironically, it is also one of the skills that can make or break a persons career. Your participants will be provided a strong set of skills that will complement their current presentation skill set. The Presentation Skills workshop will give participants some presentation skills that will make speaking in public less terrifying and more enjoyable. This workshop includes topics that participants can look forward to including: creating a compelling program, using various types of visual aids, and engaging the audience.
# of Days:
Setting:
|
| Sensitivity Training |
7.00 |
$399.00 |
|
Description: In this course, you will be introduced to your companys responsibility for promoting sensitivity in the workplace, and will examine the benefits garnered company-wide from this training. You will also explore the steps that should be taken when non-compliance becomes an issue.
# of Days:
Setting:
|
| Teamwork and Team Building |
7.00 |
$399.00 |
|
Description: For most of us, teamwork is a part of everyday life. Whether its at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.
The Teamwork And Team Building workshop will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. Your participants will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.
# of Days:
Setting:
|
| Thriving in the Hybrid Workplace for Employees |
6.00 |
$399.00 |
|
Description: Stay engaged and connected while working from anywhere. Even before the coronavirus hit, remote work was growing at nearly 30 percent per year, and now its just a fact of life. There are many millions of people who once worked at a central location every day who now find themselves facing an entirely new way of working. Now, this work will shift again as we move into another model of work: Hybrid.
Some of the team will be physically near at times, while the rest connect to the team from afar. Then each will swap and have their go from the other side. How do we do more than survive these transitions, but thrive in them?
These are the best practices we will explore in The Long-Distance Teammate by diving into three main factors:
Connection
Direction
Pro-action
# of Days:
Setting:
|
| Thriving in the Hybrid Workplace for Managers |
6.00 |
$399.00 |
|
Description: Keep your Team engaged and connected while working from anywhere. Even before the coronavirus hit, remote work was growing at nearly 30 percent per year, and now its just a fact of life. There are many millions of people who once worked at a central location every day who now find themselves facing an entirely new way of working. Now, this work will shift again as we move into another model of work: Hybrid.
Some of the team will be physically near at times, while the rest connect to the team from afar. Then each will swap and have their go from the other side. How do you help your team do more than survive these transitions, but thrive in them?
These are the best practices from a management view-point we will explore in The Long-Distance Teammate by diving into three main factors:
Connection
Direction
Pro-action
# of Days:
Setting:
|
| Unconscious Bias |
7.00 |
$429.00 |
|
Description: Are you in control or being controlled?
Imagine the hundreds of decisions we make in a day. How many of them do you choose for yourself, and how many of them are chosen for you without you even noticing? There is no malevolent machination at work. In fact, it is something far more basic and intrinsic to the human experience. Bias is our predisposition to make certain choices without a second thought. Many of these are benign: avoid touching hot objects or bundling up in the cold. While these prejudices assist with our survival, bias also brings about unfortunate, undesirable, and unintended consequences.
Unconscious bias, also known as implicit bias, is as part of the human condition as breathing, yet it can have devastating consequences with near-inescapable effects. Such bias compels us to only see evidence that supports our own conclusions, or wince when we hear non-Anglo sounding names. It can even compel someone to dismiss another persons point of view simply because they arent like us.
While some of these acts seem unthinkable, that is the insidious part of unconscious bias: you didnt think; you just did.
So, how? How do we discover our own unconscious bias-- our own blind spots-- and combat them? How do we grapple with the knee-jerk social stereotypes we unknowingly pigeonhole others into without a second thought?
Together, we will shed light not only on the most common unconscious bias and how they may form, but also tackle a system for bringing the unseen to the conscious mind so that we may choose after all.
# of Days:
Setting:
|
| Workplace Diversity |
7.00 |
$399.00 |
|
Description: Improving diversity knowledge is a required component of every company. With more and more businesses having global presence workplace diversity is a forgone conclusion. Your participants will be able to use strategies to be proactive and remove barriers. They will be shown how to build and encourage diversity in their workplace and community.
Our Workshop Diversity course will help participants understand what diversity is, and how they can create a more diverse environment. They will be instructed on how to use active listening and employ effective questioning techniques. By learning the right complaint resolution skills and choosing the right course of action communication throughout your business will be strengthened.
# of Days:
Setting:
|
| Workplace Harassment |
7.00 |
$399.00 |
|
Description: Harassment can be based on a variety of factors such as race, sex, and disability. Experiencing an uncomfortable situation in the workplace may be more than an unpleasant event; it may be against the law. This alone is what makes this topic very important for every organization.
Our Workplace Harassment workshop will give participants the tools to recognize harassment when it occurs. It will help them understand their rights and responsibilities, and create a safe environment for all. Through this workshop your participants will recognize that it is necessary for everyone to identify harassment and exercise anti-harassment policies.
# of Days:
Setting:
|
| CCNA: Implementing and Administering Cisco Solutions |
35.00 |
$4,295.00 |
|
Description: This class includes lecture sections and some self-study sections. In instructor-led classes, lectures are delivered in real-time, either in person or via video conferencing. In e-learning classes, the lectures are on recorded videos. Lecture: Exploring the Functions of Networking Introducing the Host-to-Host Communications Model Operating Cisco IOS Software Introducing LANs Exploring the TCP/IP Link Layer Starting a Switch Introducing the TCP/IP Internet Layer, IPv4 Addressing, and Subnets Explaining the TCP/IP Transport Layer and Application Layer Exploring the Functions of Routing Configuring a Cisco Router Exploring the Packet Delivery Process Troubleshooting a Simple Network Introducing Basic IPv6 Configuring Static Routing Implementing VLANs and Trunks Routing Between VLANs Introducing OSPF Building Redundant Switched Topologies Improving Redundant Switched Topologies with EtherChannel Exploring Layer 3 Redundancy Introducing WAN Technologies Explaining Basics of ACL Enabling Internet Connectivity Introducing QoS Explaining Wireless Fundamentals Introducing Architectures and Virtualization Explaining the Evolution of Intelligent Networks Introducing System Monitoring Managing Cisco Devices Examining the Security Threat Landscape Securing Administrative Access Implementing Device Hardening Implementing Threat Defense Technologies Topics in bold are exclusive ILT content from SLI Lab Outline Get Started with Cisco Command-Line Interface (CLI) Observe How a Switch Operates Perform Basic Switch Configuration Implement the Initial Switch Configuration Inspect TCP/IP Applications Configure an Interface on a Cisco Router Configure and Verify Layer 2 Discovery Protocols Implement an Initial Router Configuration Configure Default Gateway Explore Packet Forwarding Troubleshoot Switch Media and Port Issues Troubleshoot Port Duplex Issues Configure Basic IPv6 Connectivity Configure and Verify IPv4 Static Routes Configure IPv6 Static Routes Implement IPv4 Static Routing Implement IPv6 Static Routing Configure VLAN and Trunk Troubleshoot VLANs and Trunk Configure a Router on a Stick Implement Multiple VLANs and Basic Routing Between the VLANs Configure and Verify Single-Area OSPF Configure and Verify EtherChannel Improve Redundant Switched Topologies with EtherChannel Configure and Verify IPv4 ACLs Implement Numbered and Named IPv4 ACLs Configure a Provider-Assigned IPv4 Address Configure Static NAT Configure Dynamic NAT and Port Address Translation (PAT) Implement PAT Log into the WLC Monitor the WLC Configure a Dynamic (VLAN) Interface Configure a DHCP Scope Configure a WLAN Define a Remote Access Dial-In User Service (RADIUS) Server Explore Management Options Explore the Cisco DNA? Center Configure and Verify NTP Configure System Message Logging Create the Cisco IOS Image Backup Upgrade Cisco IOS Image Configure WLAN Using Wi-Fi Protected Access 2 (WPA2)
Pre-shared Key (PSK) Using the GUI Secure Console and Remote Access Enable and Limit Remote Access Connectivity Secure Device Administrative Access Configure and Verify Port Security Implement Device Hardening.
|
| Inclusion: Going Beyond Diversity |
7.00 |
$429.00 |
|
Description: Inviting someone to join your team and then actually working with them are two separate things. How many of us have been part of teams where we felt like the outsider? We are only here because they were forced to put me on the team. Or worse, I feel invisible.
In recent years, the power of diversity has become clearer and clearer. We know that by being part of groups that bring different perspectives and walks of life to the table, we are able to achieve greater heights than sequestering ourselves inside of an echo chamber. We have taken the first steps by including those who do not look, sound, or think like us. However
Diversity is having a seat at the table. Inclusion is having a voice in the conversation.
It is not enough to have a diverse team. That diversity is for naught if team members feel scared, invisible, or unwanted. We can only reach greater heights of performance and community through active involvement. Inclusion is essential. Its time to begin the conversation on the difference between inclusion and diversity and find a path that not only encourages but desires all voices to be part of the conversation.
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