Creating a Customer 1st Work Culture

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Creating a Customer 1st Work Culture

Course Name Hours List Price Content
Creating a Customer 1st Work Culture 7.00 $275.00
Description: In this interactive program, participants will learn how to create a quality customer 1st experience for their customers. They will learn why people get angry or upset and how to develop coping strategies for dealing with angry demanding people. By applying the principles of Total Quality Management participants will learn how to create a positive experience for their customers.

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