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Dynamics 365 Courses

Course Name Hours List Price Content
AB-210T00: Accelerate sales pipelines with AI in Dynamics 365 21.00 $1,739.00
Description: This course teaches learners how to design, configure, and govern AIenhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agent capabilities to support sellers across the leadtocash process. Learners translate business requirements into practical, AIfirst seller workflows that improve productivity, forecasting accuracy, and decisionmaking while aligning with organizational revenue goals, governance standards, and responsible AI practices.

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AB-6003: Introduction to sales in Dynamics 365 7.00 $579.00
AB-250T00: Transform contact center experiences with AI in Dynamics 365 21.00 $1,739.00