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Security Courses

The Computer Workshop offers training for Network Specialists, Network Administrators, and Network Support Engineers. The courses are designed as preparation for those taking security professionals.
Course Name Hours CEUs Content
Deploying Cisco Unified Contact Center Enterprise (DUCCE) 35.00 3.50
Description: Deploying Cisco Unified Contact Center Enterprise (DUCCE) v11 is a 5-day instructor-led Cisco training program presented by training partners to system engineers and customers who will be involved with day-to-day interaction with the Cisco Unified Contact Center Enterprise (CCE) product. This course will give you an understanding of the Cisco Unified CCE deployment capabilities, processes, fault tolerance, installation, and basic troubleshooting. You will accomplish this by installing the Cisco Unified CCE software and introducing Cisco Unified CCE troubleshooting tools.

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Developing Solutions Using Cisco IoT and Edge Platforms (DEVIOT) 35.00 3.50
Implementing and Configuring Cisco Identity Services Engine (SISE) 35.00 3.50
Implementing Automation for Cisco Collaboration Solutions (CLAUI) 0.00 0.00
Implementing Automation for Cisco Service Provider Solutions (SPAUI) 21.00 2.10
Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) 35.00 3.50
Implementing Cisco Collaboration Applications (CLICA) 35.00 3.50
Implementing Cisco Service Provider VPN Services (SPVI) 35.00 3.50
Securing Networks with Cisco Firepower Next Generation Firewall (SSNGFW) 35.00 3.50