TCW History: May 2022

Our C.A.R.E. Begins with Consultation

Thelma Tippie | May 3rd, 2022

Columbus, Ohio
- The Computer Workshop, Inc. has trained more than 190,000 students over our 34 years in business. As many may remember, we started out offering desktop publishing services along with classroom training. Most of this training was conducted at client sites since we did not have classrooms for a while. In addition, we also started of journey offering consulting services, anything from using your software properly, creating macros in WordPerfect, or fixing your PC.

Today, consulting is still a large part of our business – but not in the way most would think. Our consulting is part of an acronym describing our relationship with our clients – we C.A.R.E.

The ‘C’ is for Consult. So, the first thing we want to do when talking to our clients about classes is to find out more about what they are using in their day-to-day environment and what their struggles and challenges are.

As I personally reflect over the past 34 years to the many clients, I find the first step is the same for all – consult with the client/student to see where they are at and how we can help them get where they are going.

This approach requires our instructors to stay current with the technology and the business practices these specific companies are using. It requires us to constantly look at what we are currently offering to our clients compared to what our clients would like us to offer – then the paradigm shifts. We are always changing – what is today may be obsolete tomorrow in the ever-changing world of IT.

This willingness to be there for our clients has allowed The Computer Workshop to grow from a “one-man-band” to a leader in the training industry and servicing not only Ohio but provide training throughout America. Our classrooms are open and we are looking forward to our clients coming in to take their classes while they enjoy a day out of the office (or house), but we also will continue to utilize the virtual learning environment to service those who cannot come to our training facility in Dublin, Ohio.

Whether you need help solving a problem, need some guidance on what will help you get that promotion or make your job easier, or look at options to customize a class to fit your needs and budget – we are here to help – all part of C.A.R.E. Tune in next month to find out the next ingredient to our formula and why one of our clients said we are “a breath of fresh air” to the training industry.