Why Choose TCW - November 2022

Unparalleled Customer Service

By Becky Anzalone

Let's face it—when you're a busy manager, you just don't have time to teach your team everything they need to know. Training is usually the last item on your to-do list. But what if there was a way for you to get the training you need for your team without having to take time away from your business? Well, there is! We've put together everything you need in one place so that you can train your team on exactly what they'll need to succeed.

We offer:

  • The opportunity for customized course content that will meet the needs of each individual team member and your organizational goals.

  • Easy scheduling so that training doesn't take up more time than necessary or interrupt workflow.

  • Funds reimbursement tracking so that you can keep track of how much money has been spent on training and make sure it's being used properly in the future.

  • Expert Instructors who will work with your team directly and help them understand class concepts to make the most of their learning experience.

  • After-class support so that students can continue learning after they've completed their courses (and even get help with other projects).

The best way to get your money’s worth is by getting the most from your investment.

It’s true—the more you use a product, the more value it provides. So why not make sure your customer service experience matches that principle?

A good customer service experience should be customized to match your needs and schedule, with real people who are there to help you. And when something goes wrong, you shouldn’t have to wait for a response or spend hours trying to figure it out. You should be able to easily get in touch with someone who can help you fix it right away.

You also want someone who will follow up with you after class is over so that you can continue learning and improving your skills long after the class is done.

We’re available at The Computer Workshop! Call us, we always pick up the phone. Email us and we’ll respond within one business day. We are here to help navigate your training plans easily.

We offer after-class support from our instructors plus handouts and materials to continue your team’s learning. Your dedicated Education Specialists will also check in with you regularly for feedback and to schedule the next classes in your learning path.

At TCW, we believe in supporting our customers with a level of care that is unparalleled by any other company. We are a team of passionate, hard-working individuals who take pride in the fact that our clients feel like they’re part of our family—and that’s why we go above and beyond to provide them with the best customer service possible. Give us your training to-do list and we'll make it happen!

Call or email us to speak with one of our Education Specialists today.