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Dynamics 365 Courses

Course Name Hours List Price Content
MB-230T01: Dynamics 365 for Customer Engagement for Customer Service 28.00 $2,399.00
Description: Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up time to dedicate where a greater impact can be made, directly with customers. Our team of globally recognized experts take students step by step, from creating cases, to interacting with customers, to resolving those cases. Once those cases are resolved, students will learn from data analysis the key details to help resolve similar cases faster or avoid new issues altogether. Audience profile A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out-of-the-box capabilities, codeless extensibility, application, and service integrations.

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MB-240T00: Microsoft Dynamics 365 Field Service 28.00 $2,399.00
MB-280T01: Configure Dynamics 365 customer experience model-driven apps 7.00 $579.00
MB-280T02: Empower sellers with Dynamics 365 Sales 14.00 $1,159.00
MB-280T03: Design and deliver powerful customer experiences with Dynamics 365 Customer Insights 7.00 $579.00
MB-280T04: Configure a Dynamics 365 customer experience solution 7.00 $579.00
MB-310T00: Microsoft Dynamics 365 Finance 28.00 $2,399.00
MB-330T00: Microsoft Dynamics 365 Supply Chain Management 35.00 $2,995.00
MB-335T00: Microsoft Dynamics 365 Supply Chain Management, Expert 35.00 $2,899.00
MB-7005: Create and manage journeys with Dynamics 365 Customer Insights 7.00 $579.00
MB-7006: Create and manage segments in Dynamics 365 Customer Insights Data 7.00 $579.00
MB-800T00: Microsoft Dynamics 365 Business Central Functional Consultant 35.00 $2,899.00
MB-920T00: Microsoft Dynamics 365 Fundamentals (ERP) 7.00 $579.00
MB-500T00-A: Microsoft Dynamics 365: Finance and Operations Apps Developer 35.00 $2,899.00
MB-700T00: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect 35.00 $2,399.00
MB-910T00: Microsoft Dynamics 365 Fundamentals (CRM) 7.00 $579.00