| Course Name |
Hours |
CEUs |
Content |
| MB-220T00: Microsoft Dynamics 365 Marketing |
28.00 |
2.80 |
|
Description: This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.
Audience profile
This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 for Marketing for businesses.
# of Days:
Setting:
|
| MB-230T01: Dynamics 365 for Customer Engagement for Customer Service |
7.00 |
0.70 |
|
Description: Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up time to dedicate where a greater impact can be made, directly with customers.
Our team of globally recognized experts take students step by step, from creating cases, to interacting with customers, to resolving those cases. Once those cases are resolved, students will learn from data analysis the key details to help resolve similar cases faster or avoid new issues altogether.
Audience profile
A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out-of-the-box capabilities, codeless extensibility, application, and service integrations.
# of Days:
Setting:
|
| MB-240T00: Microsoft Dynamics 365 Field Service |
21.00 |
2.10 |
|
Description: Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.
Audience profile
This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.
# of Days:
Setting:
|
| MB-300T00: Microsoft Dynamics 365: Core Finance and Operations |
21.00 |
2.10 |
|
Description: This course discusses:
Core common features of Dynamics 365 Finance
Core configuration in Dynamics 365 Finance
Data migration and preparing for go-live with Dynamics 365 Finance Organizations use Dynamics 365 Finance to reduce operational costs and rapidly respond to changing business needs. This solution lets organizations achieve these goals. This course discusses core components and configuration of Microsoft Dynamics 365 Finance, and data migration and preparing for go-live.
Audience profile
A Dynamics 365 Finance Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.
# of Days:
Setting:
|
| MB-500T00-A: Microsoft Dynamics 365: Finance and Operations Apps Developer |
35.00 |
3.50 |
|
Description: Developer training. Microsoft Dynamics 365 Finance and Operations Apps Developers implement and extend applications to meet the requirements of the business. Candidates provide fully realized solutions by using standardized application coding patterns, extensible features, and external integrations.
Audience profile
Microsoft Dynamics 365 Finance and Operations Apps Developers
# of Days:
Setting:
|
| MB-600T00: Microsoft Dynamics 365 + Power Platform Solution Architect |
21.00 |
2.10 |
|
Description: The Solution Architect is responsible for the successful design, implementation, deployment and adoption of an overall solution. The Solution Architect ensures that the solution meets the customers needs now and in the future. In this course, students will learn about decisions a Solution Architect makes during an implementation, covering security, integrations, Power Apps architecture, Power Automate architecture, and more. This course is designed to give you an introduction to the Solution Architect role.
Audience profile
Senior Consultants (both functional and technical) that aspire to be Solution Architects, or current Solution Architects that are new to the role.
# of Days:
Setting:
|
| MB-700T00: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect |
21.00 |
2.10 |
|
Description: This course is developed for those aspired to be and new to the solution architect role. This course provides the technical information focusing on application architecture and technical skills to start their journey into this role. This course will not cover the industrial skills and delivery skills required for this role.
Audience profile
The audience for this course should have previous experience with functional or technical focus in Dynamics 365: Finance and Operations Applications. Primarily for those who are aspired to be and new to solution architect role.
# of Days:
Setting:
|
| MB901: Microsoft Dynamics 365 Fundamentals |
14.00 |
1.40 |
|
Description: This course provides learners with a broad overview of Dynamics 365 applications. We will introduce you each of the applications, articulate their business value, and discuss and demo core functionality. We will cover Dynamics 365 security, reporting, and familiarize you with data and product integrations available.
# of Days:
Setting:
|