Policies and Procedures

Cancellation & Confirmation Policy
(For Individual classes less than 50 hrs in length,

for those in a program more than 50 hours, click here.)

If a scheduling conflict occurs you may transfer to another class date/time or cancel the class. If the scheduling conflict occurs 14 business days before the class date, you may transfer to another class date/time or if approved by your company, you may substitute another person in your place (No substitutions for clients pay with a voucher). If you do not cancel 4 or more business days prior to the class, you will be charged full class price. If you fail to attend the class, you will be charged full class price. If payment is being made by coupon, you will be charged a coupon. If payment is being made with a voucher, the voucher will be processed for payment. If you reschedule within the month (a year for those paying with vouchers) of cancellation, you will not be charged for the rescheduled class (except if paying with a coupon).


Please fax the completed form to the location needed. Fax numbers are listed on the Contact Us page. Your signature verifies that you have enrolled in the classes listed and that you have read, understand, and agree to adhere to the cancellation policy and that you are responsible for payment using one of the payment methods listed above.


Course Times:


Most of our courses are FULL DAY and will be 8:30am-4:30pm for a typical 7 hour class. Time of course is adjusted based on the hours in the course. Call today to find out a starting time for any classes other than 7 hours. We also offer a flex schedule to accommodate student schedules. Please arrive 20 minutes or more prior to the start of class. Have photo id ready.



The following information is geared for our tracks of 50 to 300 hours and those registering as an individual.


Admission Policy:

Students applying for courses with The Computer Workshop, Inc, should be at least 18 years old or have permission from their guardian. All students must meet with an advisor prior to enrollment.

Cancellation Policy:

An enrollment agreement or application may be cancelled with 14 business days after the date of signing provided the school is notified of the cancellation in writing. The school shall promptly refund in full all tuition and fees paid pursuant to the enrollment agreement. Such refund shall be made no later than thirty days after cancellation. This provision shall not apply where a student has already started classes.

Refund Policy:

  1. A student who starts class and withdraws before the period is fifteen percent completed will be obligated for twenty-five percent of the tuition and refundable fees plus the registration fee.

  2. A student who starts class and withdraws after the academic term is fifteen percent complete but before the academic term is twenty-five percent completed will be obligated for fifty percent of the tuition and refundable fees plus the registration fee.

  3. A student who starts class and withdraws after the academic term is twenty five percent complete but before the academic term is forty percent completed will be obligated for seventy-five percent of the tuition plus the registration fee.

  4. A student who starts class and officially withdraws after the period is forty percent completed will not be entitled to a refund of the tuition nor the registration fee.


Books can be refundable, if in new condition. Test Vouchers are non-Refundable.       


Grievance Procedures:


Any student who has a grievance with The Computer Workshop should first discuss the problem with the instructor or Education Director. If a resolution is not reached, the student should make a written complaint and submit it to the Education Director asking for a written response. When a satisfactory resolution of the problem is not obtained, the student may contact the State Board of Career Colleges and Schools, 30 E. Broad St., Suite 2481, Columbus, OH 43215-3414, Phone 614.466.2752; Toll Free: 877.275.4219.

Program Requirements:

Students are expected to be on time and attend all scheduled classes. Documentation of the reason for the absences is required for a student returning to class after an absence. A student that is late more than 1 hour will be required to reschedule that day of class. All classes missed by the student will need to be made up by the end of the completion of the track. Any student that performs in an unsatisfactory manner will be given addition time to obtain satisfactory performance.

Standards for Satisfactory Progress:

100% attendance & satisfactory completion of course materials is required for course completion.


A student unable to attain satisfactory completion will be placed on academic probation and given extra assistance in an effort to reach the expected level of performance.


Any student who is on probation or has dropped out of the track, may be readmitted by completing a personal interview with the school director and paying all fees due at time of readiness.

School Grading:

School Grading is a Pass/Fail Basis.

of Absence:

In event of emergency a short leave may be granted with out penalty.

Graduation Requirements:

Graduation requirements of the track is to complete all courses satisfactory and complete all classroom hours.

Student Conduct and Conditions for Dismissal:

Students are expected to act in a mature and considerate manner in all functions in the school. The following may result in disciplinary action:

1.     Vandalism

2.     Gambling

3.     Disruptive in Class.

4.     Physical Abuse or harassment

5.     Consumption of alcoholic beverages/drugs.

6.     Possession of firearms and weapons.

7.     Smoking, Designated areas are provided. These are some of the reasons for dismissal.

Credit for Previous Education:

Documentation of prior training may be used as a prerequisite.

Thelma Tippie                   CEO
Terri Williams Davy           COO
David Williams                  Vice President

Lead Instructors:

Suzanne Hixon
Matthew Fuerst
Jeffrey DeRamus 


Privacy Policy

This privacy notice discloses the privacy practices for tcworkshop.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

1.     What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

2.     What choices are available to you regarding the use of your data.

3.     The security procedures in place to protect the misuse of your information.

4.     How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

·         See what data we have about you, if any.

·         Change/correct any data we have about you.

·         Have us delete any data we have about you.

·         Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 800.639.3535 or training@tcworkshop.com.


Our GSA Number is : GS02F0069X

Call us to inquire about the workshops and training opportunities available for federal employees.


State Term

Our state term schedule number is 534208.  As a State Term schedule holder, we offer the following services to city, county and state agencies in the state of Ohio:

  • IT Professional Staffing
  • IT Security Consulting
  • Application Development
  • Maintenance
  • Software Testing
  • Quality Assurance
  • Independent Verification and Validation 
  • Business Intelligence
  • Data Warehousing
  • Workforce Learning Solutions
  • Process Consulting