Course Name |
Hours |
List Price |
Content |
AUCCE-1 - Administering Unified Contact Center Enterprise with CVP, Part 1 |
35.00 |
$3,695.00 |
|
Description: Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE Part 1) is a 5 day instructor-led course intended for system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment....
# of Days:
Setting:
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AUCCE-2, Administering Unified Contact Center Enterprise with CVP, Part 2 |
35.00 |
$3,695.00 |
|
Description: Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE Part 2) is an Advanced 5 day instructor-led course for system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment...
# of Days:
Setting:
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CIPT1 and CIPT2 Accelerated |
35.00 |
$4,595.00 |
|
Description: Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v8.0 prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager version 8.0, which is the call routing and signaling component for the Cisco Unified Communications solution. You will perform post-installation tasks, configure Cisco Unified Communications Manager, implement Media Gateway Control Protocol (MGCP) and H.323 gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, IP Phone Services, Cisco Unified Communications Manager native presence, and Cisco Unified Mobility.
Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) v8.0 prepares you for implementing Cisco Unified Communications solution in a multisite environment. It covers globalized call routing, Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD), tail-end hop-off (TEHO), Cisco Unified Survivable Remote Site Telephony (SRST), and mobility features such as Cisco Device Mobility and Cisco Extension Mobility. You will apply a dial plan for a multisite environment including TEHO, configure survivability for remote sites during WAN failure and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable Call Admission Control (CAC) including Session Initiation Protocol (SIP) Preconditions and automated alternate routing (AAR).
# of Days:
Setting:
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CIPT2: Implementing Cisco Unified Communications Manager, Part 2 v9.0 |
35.00 |
$3,395.00 |
|
Description: Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) v9.0 prepares you for implementing Cisco Unified Communications solution in a multisite environment. It covers globalized call routing, Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD), tail-end hop-off (TEHO), Cisco Unified Survivable Remote Site Telephony (SRST), and mobility features such as Cisco Device Mobility and Cisco Extension Mobility. You will apply a dial plan for a multisite environment including TEHO, configure survivability for remote sites during WAN failure and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable Call Admission Control (CAC) including Session Initiation Protocol (SIP) Preconditions and automated alternate routing (AAR).
# of Days:
Setting:
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CVOICE: Cisco Voice over IP |
35.00 |
$3,495.00 |
|
Description: Implementing Cisco Voice Communications and QoS (CVOICE) v8.0 teaches learners about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment and essential information about gatekeepers and Cisco Unified Border Element. This training course provides the learners with voice-related QoS mechanisms that are required in Cisco Unified Communications networks.
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Setting:
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